Lee Health Mychart Support (2024)

Lee Health Mychart Support (1)

Lee Health Mychart Support is online health management tool. It allows you to access your health records, request prescription refills, schedule appointments, and more. Check our official links below:

WebSupport Desk hours: 8:00 AM to 4:30 PM EST – Mon-Friday. Response times may vary due to the volume of messages received. Trouble logging in? Experiencing login problems …

https://www.leehealth.org/patient-resources/for-patients/mychart-support-resources/lee-health-s-mychart-support

Lee Health’s MyChart® Support

WebLee Health offers patients a secure, online way to access their medical records. Anywhere, anytime you can count on Lee Health‘s MyChart. Our personalized, convenient, online …

https://www.leehealth.org/patient-resources/for-patients/mychart-support-resources

MyChart Support Resources | For Patients – Lee Health

FAQ

What is Lee health’s MyChart?

Lee Health offers patients a secure, online way to access their medical records. Anywhere, anytime you can count on Lee Health’s MyChart. Our personalized, convenient, online services make it easy for you to: You can sign up for MyChart by going to our Sign Up Now page.

What is MyChart and how does it work?

MyChart is a secure and easy tool for managing your health. With a mobile device or a desktop computer, you can use MyChart anytime to find a doctor, see your medical records, schedule and participate in a video visit with a healthcare provider and do much more.

Who are Lee health’s patient advocates?

Lee Health’s MyChart® Support | Lee Health Lee Health’s Patient Advocates serve patients, families and guests by serving as a resource for both patients and health care providers. Call 239-481-4111. Lee Health’s Patient Advocates serve patients, families and guests by serving as a resource for both patients and health care providers.

Can I use MyChart® for urgent/emergent medical matters?

MyChart® should never be used for urgent/emergent medical matters. Messages sent through MyChart® are monitored during business hours only. If you need immediate attention, please go to an Emergency Department or call 911.

What records do LMHS keep?

As we provide healthcare, we must keep records of patient’s medical history, current conditions, treatment plan and all treatments given, including the results of all tests, procedures and therapies. Messages you send via LMHS MyChart may be made part of the permanent medical record at the discretion of LMHS, the doctor, or support staff. Once it is made part of the record, it will be accessible to current and future staff members of LMHS who are appropriately involved with a patient’s care. All electronic medical record content generated by LMHS is subject to state and federal laws governing the security and confidentiality of medical records.

What is an authorized user in LMHS?

An Authorized User refers to individuals who have a legal right to Protected Health Information or who you have authorized access to your LMHS MyChart account. LMHS allows Authorized Users to access the LMHS MyChart account of an individual other than him or herself. LMHS reserves the right to revoke an Authorized Users access at any time for any reason. You may obtain Authorized User access to the LMHS MyChart records of your minor child under the age of 12 by completing the appropriate Request for Parental Access based on the age of the minor. Parental Authorized User access to a minor’s LMHS MyChart will be granted to persons with parental rights, legal guardianship, or durable power of attorney for health care over the minor, if the requestor of access demonstrates the legal right to this information and it is supported by appropriate documentation. When the minor reaches the age of 18, or obtains a court order giving him / her the rights of an adult, all parental Authorized User access will be discontinued or denied. At that point, the patient is an adult and may request access to his / her own LMHS MyChart account. When an adult patient has the ability to make and understand his / her own medical decisions, he / she may grant an Authorized User access to his / her LMHS MyChart account. The adult or minor patient may revoke proxy access to MyChart by using the Proxy Account Management feature within MyChart. When an adult patient does not have the ability to make and understand his / her medical decisions, another adult may obtain access by signing and submitting the Authorization for Access to Patient LMHS MyChart Account and demonstrating appropriate legal authority such as guardianship, durable power of attorney for healthcare, or status as healthcare surrogate. If this legal relationship changes, the Authorized User must immediately notify LMHS and access to LMHS MyChart may be revoked.

What is LMHS MyChart?

INFORMATION IS NOT MEDICAL ADVICE. The information available through the LMHS MyChart website is provided to assist you in getting certain information.

How old do you have to be to use LMHS MyChart?

You must be 18 years or older to participate in LMHS MyChart. Minors age 9-17 may have access with parental permission. Your LMHS MyChart Provider will be able to activate your LMHS MyChart account and give you detailed instructions regarding its use during your visit. You may also request a LMHS MyChart account by contacting your MyChart physician’s office. Not all LMHS physicians will elect to communicate using LMHS MyChart. LMHS MyChart may also be available to the parents of minors, health care surrogates, proxies, guardians, caregivers, and / or certain other authorized persons who may assist or act on behalf of LMHS patients (See “AUTHORIZED USER ACCESS”). If you are not a patient or within this group of authorized persons, you are not permitted to use LMHS MyChart.

What is Lee Memorial Health System?

Lee Memorial Health System (“LMHS”), referred to together with its affiliated hospitals and physicians who utilize LMHS’s electronic medical records system, provides you, a patient or authorized user , with access to LMHS MyChart.

Lee Health Mychart Support (2024)

FAQs

Why can't i log into MyChart? ›

If you try to log in unsuccessfully too many times, you might be locked out of the account. In this case, you won't be able to reset your password yourself. For help resetting passwords and regaining access to your account, please reach out to your healthcare organization's MyChart support desk.

How do I recover my MyChart username? ›

Steps to recover username

If you forget your username, you will be asked to verify your first name, last name, date of birth and ZIP code. Once you click the submit button, an email from mychart@ohsu.edu will be sent to your email containing your MyChart username. The email subject will say “MyChart Verification code."

How do I connect my health app to MyChart? ›

1) Log in to your MyChart account through the MyChart app on the iPhone or iPod Touch, and click on the “Track My Health” icon. 2) After the apps/devices are linked, your MyChart will automatically sync the information according to data types selected to be tracked in the Health app.

Why is my MyChart disabled? ›

Most likely, you have tried to access your MyChart account 5 times in a row using the wrong password. If you do this, for security purposes, your account is disabled. If your account becomes disabled, you should call 740-454-5008.

Why do I keep getting logged out of MyChart? ›

If you are experiencing problems such as being logged out immediately after logging in, an extension or add-on in your web browser may be causing problems with MyChart. Use the links below to learn how to disable extensions and add-ons in some of the most popular web browsers.

How do I reactivate an inactive MyChart account? ›

To have your account re-activated, you may contact MyChart Patient Support through our HELP page, or you may call our support line at 1-888‑97CHART (1-888‑972‑4278).

What is my activation code for MyChart? ›

Your activation code will be printed on your after-visit summary, can be printed for you or sent to the email address we have on file for you, upon your request. You will not need to use this code after you have completed the sign-up process.

Why can't I send Messages on MyChart? ›

Why can't I message any provider? Each organization chooses who is available for MyChart messaging. Generally, you can only message providers with whom you've had a recent or upcoming visit.

Do doctors respond to MyChart Messages? ›

Someone at your clinic should respond to you within two business days. If you've opted to receive email or text notification for new messages in your MyChart account, you'll receive a message letting you know that the clinic has responded to your request.

Who reads MyChart Messages? ›

Multiple members of your care team may view MyChart messages in order to get an appropriate and efficient response; this may include nurses or advance practice clinicians other than your primary care provider (PCP).

Why can't I see my child's MyChart? ›

The parent or legal guardian can no longer access your personal health information on MyChart. However, adult patients (18 years or older) can grant proxy access to other adults. Ask your physician or care team for more information about parent or legal guardian proxy access for adult patients.

Does MyChart work with Chrome? ›

What do I need to use MyChart? You need access to a computer or mobile device connected to the Internet and an up-to-date browser (such as Edge, Chrome, Firefox, or Safari).

How to access MyChart without an activation code? ›

If you DO NOT have an activation code from your doctor
  1. Go to MyChart Direct Sign Up.
  2. Create a username and password.
  3. Confirm your email address (for alerts only)
  4. Read and accept the terms and conditions.

Why does MyChart say invalid personal information? ›

At the top of the MyChartPLUS signup page, the patient will see Invalid personal information in red. This typically happens when a patient has the incorrect birthdate or has moved, and their address is not correct in HHC's instance of Epic. Verify the patient's date of birth and address is correct.

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